Protection of Personal Data

Protection of Personal Data
PRELIMINARY INFORMATION ON THE COLLECTION AND PROCESSING OF PERSONAL DATA
As Naturelafrika.com, in accordance with the Law No. 6698 on the Protection of Personal Data ("KVKK"), as Data Controller, we would like to inform you about the methods and legal reasons for collecting your Personal Data, our methods and policy for protecting your Personal Data, examples of processed Personal Data, the identity of the data controller, the purposes of processing Personal Data, the transfer of your Personal Data to third parties and / or abroad and the rights granted to you under the KVKK within the framework of our disclosure obligation under the KVKK.  
1. Our Method of Collecting Your Personal Data and Legal Reasons 
Pursuant to KVKK, we collect your Personal Data by automatic or non-automatic means, verbally, in writing or electronically and process them within the scope of Article 5.1, Article 5.2, Article 6.2 and Article 6.3 of KVKK. 
2. Identity of the Data Controller 
In terms of your Personal Data that you share through the above-mentioned channels, the Data Controller is Natürel Grup Tekstil Gıda Tar.Ür Tem ve Kozmetik Kimya San. ve Tic Ltd.Şti and its brands Hare, Shakira, Eva Empel, Naturelafrika, Hare, Shakira, Eva Empel, Naturelafrika. Tem ve Kozmetik Kimya San ve Tic Ltd.Şti and its brands Hare, Shakira, Eva Empel, Naturelafrika. Natura Vigor, and the website Naturelafrika.com. 
3. Purposes of Processing Your Personal Data 
Within the scope of Article 5.2 and Article 6.3 of KVKK, your Personal Data may be processed without your explicit consent in order to fulfill our legal obligations, to establish or perform a contract, to fulfill our legal obligations, to establish, exercise or protect a right, and to protect our legitimate interests without harming your fundamental rights and freedoms and without your explicit consent in terms of Personal Data you make public. Your Personal Data may also be processed with the condition of obtaining your explicit consent within the scope of Article 5.1 and Article 6.2 of KVKK. You can obtain all our products without being included in our other loyalty programs and memberships, especially Naturelafrika.com Family Club program. On the other hand, since Naturelafrika.com Family Club program and our other loyalty programs and memberships offer special advantages to its members, in order to benefit from the program / membership advantages, you give your explicit consent to the processing of your Personal Data outside of exceptional circumstances with your inclusion / membership in the programs.
you give. 
4. Duration of Processing Your Personal Data 
The Personal Data you have shared with Naturelafrika.com will be processed in accordance with the legislation on the protection of Personal Data, especially KVKK, and the periods required by other legislation, in any case, as long as the above legitimate purposes do not disappear. 
5. Transfer of Your Personal Data to Third Parties and/or Abroad 
Your Personal Data may be stored, archived, IT support (server, archiving, information technologies support (mainly in EU countries, OECD countries, India, China, United Arab Emirates and Russia) at home and abroad (mainly in EU countries, OECD countries, India, China, United Arab Emirates and Russia) without seeking your explicit consent in case of the existence of the purposes specified above within the scope of Article 5.2 and Article 6.3 of the KVKK or for the purposes specified in the Clarification Text. 3, with third parties from whom we receive support in areas such as storage, archiving, information technology support (server, hosting, program, cloud computing), security, call center, sales, marketing at home and abroad (primarily EU countries, OECD countries, India, China, United Arab Emirates and Russia), Group Companies, business partners, supplier companies, banks, financial institutions, consulting firms from which support is received in similar areas such as law, tax, etc.). It can be transferred to third parties (e-mail sending, advertising companies for the purpose of creating campaigns, companies providing CRM support and similar) and institutions and organizations that provide support in sales, marketing and other areas related to Naturelafrika.com's activities. 
6. Access to Your Personal Data and Your Rights under KVKK 
In accordance with Article 11 of the KVKK, Naturelafrika. com in accordance with Article 11 of the KVKK; To learn whether your Personal Data has been processed, to request information if it has been processed, to learn the purpose of processing your Personal Data and whether they are used in accordance with their purpose, to know the third parties to whom your Personal Data is transferred domestically or abroad, to request correction of your Personal Data in case of incomplete or incorrect processing, to request the deletion or destruction of your Personal Data in case the reasons requiring the processing of your Personal Data disappear, to be evaluated within the principles of purpose, duration and legitimacy, In the event that your Personal Data is corrected, deleted or destroyed, you have the right to request notification of these transactions to third parties to whom Personal Data is transferred, to object to this result in the event that a result arises against you in the event that your processed Personal Data is analyzed exclusively through automated systems, to request compensation for the damage in case your Personal Data is processed unlawfully and you suffer damage for this reason. In this context, you may submit your request regarding your above-mentioned rights to You can deliver it to our e-mail address, which may change from time to time, with a secure electronic signature or to our postal address below, which may change from time to time, with a wet signed petition with documents identifying your identity, or you can send it through a notary public. 
Naturelafrika.com will finalize the request free of charge as soon as possible and within 30 (thirty) days at the latest, depending on the nature of the request. If there is an additional cost for the finalization of the requests by Naturelafrika.com, the fees in the tariff determined by the Personal Data Protection Board may be requested by Naturelafrika.com. In cases where your Personal Data is processed with explicit consent, we would like to emphasize that if you withdraw your explicit consent, you will be removed from the membership / loyalty program where processing based on such explicit consent is required and you will not be able to benefit from the advantages you have benefited from as of the relevant date. 
Mailing address : 
 
INFORMATION AND EXPLICIT CONSENT FORM FOR THE PROCESSING OF PERSONAL DATA
As Naturelafrika.com, in accordance with the Law No. 6698 on the Protection of Personal Data ("KVKK"), as Data Controller, we would like to inform you about the purposes of processing your personal data, legal reasons, collection methods, to whom and for what purposes your personal data can be transferred and the rights granted to you under the KVKK within the Naturelafrika.com Family Club (this loyalty program may be referred to by different names over time) within the framework of our disclosure obligation under the KVKK.
In accordance with KVKK, your personal data that you have shared with Naturelafrika.com through our website www.naturelafrika.com, our stores and other channels, Naturelafrika. com, in the capacity of Data Controller, within the framework described in KVKK; It will be able to obtain, record, store, store, maintain, update, change, reorganize, disclose to third parties in cases and to the extent permitted by the legislation, transfer, transfer, transfer, share, share, classify, anonymize and process in other ways listed in KVKK.
In this context, by participating in the Naturelafrika.com Family Club program, you give your explicit consent to the processing of your personal data (including sensitive personal data) shared with Naturelafrika.com within the scope specified below in accordance with the KVKK and the relevant legislation.
You can obtain all our products from our stores without being included in the Naturelafrika.com Family Club program. In this case, your personal data will be processed only in the presence of exceptional circumstances that are listed in the KVKK and do not require explicit consent and in a limited manner within the scope of these exceptions.
On the other hand, since Well Batt Family Club offers special advantages to its members, we would like to state that it is necessary to process your personal data within the scope of activities for marketing, sales and after-sales services within the scope of the following purposes in order to benefit from these advantages if you are included in Naturelafrika.com Family Club.
Your Personal Data is processed for the following purposes, primarily to enable you to benefit from the necessary discounts and other benefits that may be provided in the future within the Naturelafrika.com Family Club: 
* Carrying out sales and marketing activities,
* Ability to operate corporate communication and event management activities and processes,
* Carrying out other sales, marketing and CRM (Customer Relationship Management) activities, including applications to increase/improve the quality of the services/products offered to you and sales and marketing activities to be carried out for sales and marketing activities, especially the provision of special advertisements, campaigns, advantages and other benefits and tele-sales activities,
* Traffic measurement, statistical and analytical analysis, profiling/segmentation studies for sales and marketing activities,
* Measuring and increasing customer satisfaction, creating new service and product models, informing you about these products and services,
* Providing opportunities for customized products and services through targeting and retargeting
The personal data you have shared in the past and/or will share in the future will be processed in accordance with the legislation on the protection of personal data, especially Law No. 6698, and the periods required by other legislation, in any case, as long as the above legitimate purposes do not disappear.
Your personal data is collected verbally, in writing, electronically and otherwise and by the following methods:
* Those who process data on behalf of Naturelafrika.com or who support Naturelafrika.com at any stage of the Naturelafrika.com Family Club process third party firm(s),
* Website and store visits, Naturelafrika.com.net Family Club membership transactions, cookies used to recognize you, our mobile applications,
* Our customer service channels, including our people, digital marketing and call center,
* Use of social media channels, search engines such as Google etc.
* Market research companies and companies and programs for measuring traffic or customer satisfaction
* Marketplaces where Naturelafrika.com is contracted and where products distributed by Naturelafrika.com are sold
* Membership agreements and other agreements, campaigns, applications, forms, offers,
* Naturelafrika.com and Naturelafrika.com's solution and business partners in the sales, marketing, after-sales services network and who have obtained your explicit consent in this regard
* In the future, Naturelafrika.com's dealers and/or franchisees and other sales network
Your personal data may be transferred to third (real and/or legal) persons at home or abroad for the following purposes:
* Other affiliates of the controlling shareholder of Naturelafrika.com Due to the information technologies used by the Company, the servers located abroad, especially in EU countries, America and Russia, and the companies that provide this server support and the companies that provide cloud computing services in cases where cloud computing is used,
* Companies / companies that process data on behalf of Naturelafrika.com (providing IT support, providing traffic / customer satisfaction measurement, profiling and segmentation support, providing support in the field of sales and marketing, especially sms, mailing, archiving),
* Naturelafrika.com's dealers and/or franchisees and other sales network
* Infrastructure providers, solution partners such as logistics, call centers, consultants, etc. and companies that provide services in this field,
* Facebook, Instagram, Twitter and similar social media channels and the companies that own them, * Marketplaces where Naturelafrika.com is contracted and where products distributed by Naturelafrika.com are sold
By applying to Naturelafrika.com in accordance with Article 11 of KVKK;
* To learn whether your personal data is processed or not,
* Requesting information if your personal data has been processed,
* To learn the purpose of processing your personal data and whether they are used in accordance with their purpose,
* To know the third parties to whom personal data are transferred domestically or abroad,
* To request correction of personal data in case of incomplete or incorrect processing,
* Request deletion or destruction to be evaluated within the principles of purpose, duration and legitimacy,
* In case of correction, deletion or destruction of personal data, to request notification of these transactions to third parties to whom personal data are transferred,
* In the event that the processed data is analyzed exclusively through automated systems, to object to this result in the event that a result occurs against you,
* In case personal data is processed unlawfully and you suffer damage for this reason, to demand the compensation of the damage,
you have rights. You can direct your request by contacting us through the following communication channels. 
Data Controller Naturelafrika.com
E-mail address: 
We would like to emphasize that if you request your Personal Data to be deleted/destroyed or anonymized, you will be removed from the Naturelafrika.com Membership program and in this context, you will not be able to benefit from the advantages provided by Naturelafrika.com Family Club as of the relevant date. I have read and understood the entire information document above, and by approving the membership agreement to Naturelafrika.com Family Club via www.naturelafrika.com or by sharing the approval code sent to my mobile phone in stores with the store official, my personal data within the scope of KVKK; 
* to be collected by the methods specified above and to be processed for the purposes specified above,
* to be transferred to the above-mentioned domestic and foreign third parties, and to be transferred/shared abroad for the above-mentioned purposes,
I give my express consent.
COMMERCIAL ELECTRONIC COMMUNICATION CONSENT
As Naturelafrika.com, we request your communication permission so that we can inform you about the most suitable news and campaigns for you instantly by electronic communication tools such as e-mail, sms, etc. We position cookies on our site, when you continue to use our site, your personal data collected with cookies will be used in accordance with the legislation for the purposes and methods we share in our "Preliminary Information on the Collection and Processing of Personal Data". 
I have read and understood the above information and I give my explicit consent to the processing of my personal data, including my contact information that I have shared in the past and / or will share in the future, in order to provide advertising, campaigns, advantages, news and other similar benefits by Naturelafrika.com within the scope of KVKK and the Law on the Regulation of Electronic Commerce, and to be contacted by the following methods in this context, by sharing the approval code sent to my mobile phone in the Naturelafrika.com program via www.naturelafrika.com or in stores with the store official. 
* Contacting by telephone, electronic calling machines
* Push notification message appears on the computer
* Contacting by SMS and MMS
* (In case of download) Sending push notification with Naturelafrika.com application
* Contacting via e-mail channel
* Displaying advertisements through advertising media such as Criteo, Google Ads on other sites I visit or social media sites and applications 
MEMBERSHIP AGREEMENT
1. Parties
This Membership Agreement on one side www.naturelafrika.com stores and www.naturelafrika.com internet (web) site, which carries out its activities on the Natürel Grup Tekstil Gıda Tar.Ür. Şti. and Hare, Shakira, Naturelafrika, Natura Vigor, Eva Empel brands (hereinafter referred to as Naturelafrika.com) and the person who is a member of the www.naturelafrika.com website, IOS or Android-based Naturelafrika.com application and Naturelafrika.com Family Club program (hereinafter referred to as "Member").
2. Subject of the Agreement
The subject of this Agreement, Naturelafrika.com owns i. Naturelafrika.com Family Club membership program, ii. website www.Naturelafrika.com and iii. IOS and Android based application and the services offered through the Naturelafrika.com Family Club program in it It is to determine the principles regarding the benefits of the users who are members and to determine the mutual rights and obligations of the parties.
3. Rights and Obligations of the Parties
3.1. The Member accepts, declares and undertakes that all kinds of personal and other information given while becoming a member of the www.Naturelafrika.com website is correct in front of the laws, that he / she will update this information in case of change, and that Naturelafrika.com will fully and immediately compensate all damages that Naturelafrika.com may incur due to the untruthfulness of this information.
3.2. The member cannot give the password given to him by Naturelafrika.com to other persons or organizations, the member's right to use the password in question belongs exclusively to him. Against all liability that may arise for this reason and all claims and demands that may be asserted against Naturelafrika.com by third parties or competent authorities, Naturelafrika.com reserves all kinds of compensation and other claims arising from such unauthorized use.
3.3. The Member accepts, declares and undertakes to comply with the provisions of the legal legislation and not to violate them while using the www.Naturelafrika.com website. Otherwise, all legal and criminal liabilities that may arise shall be fully and exclusively binding on the Member.
3.4. The Member may not use the www.Naturelafrika.com website in any way that disrupts public order, violates public morality, disturbs or harasses others, for any illegal purpose, infringes the intellectual and copyright rights of others. In addition, the Member may not engage in activities (spam, viruses, trojan horses, making multiple memberships with personal information belonging to others, making bulk purchases exceeding the shopping limits per person set for the products, etc.) and transactions that prevent or make it difficult for others to use the services.
3.5. The ideas and thoughts declared, written, used by the members on the www.Naturelafrika.com website are entirely the personal opinions of the members and bind the opinion holder. These opinions and thoughts have no interest and connection with Naturelafrika.com. Naturelafrika.com has no responsibility for any damages that may be incurred by third parties due to the ideas and opinions to be declared by the member on the website or for any damages that may be incurred by the Member due to the ideas and opinions to be declared by third parties.
3.6. Naturelafrika.com shall not be responsible for the reading of Member data by unauthorized persons or for any damages that may be caused to Member software and data.
3.7. The Member has agreed not to access or use the software and data of other internet users without authorization. Otherwise, the legal and criminal liabilities arising therefrom belong entirely to the Member.
3.8. The Member who violates one or more of the articles listed in this membership agreement is personally criminally and legally responsible for this violation and will keep Naturelafrika.com free from the legal and criminal consequences of these violations. In addition; Due to this violation, if the incident is transferred to the legal field, Naturelafrika.com reserves the right to claim compensation against the Member for non-compliance with the membership agreement.
3.9. Naturelafrika.com has the right to delete, suspend, delete the Member's membership, delete the files, documents and information belonging to the Member at any time and unilaterally. The Member accepts this saving in advance. In this case, Naturelafrika.com has no responsibility.
3.10. All kinds of software and designs, written and visual contents, software and hardware on the website with the extension www.naturelafrika.com are exclusively owned by Naturel Grup Tekstil Tekstil Gıda Tar.Ür. Tem and Kozmetik Kimya San ve Tic Ltd.Şti or its partners. Copyright and/or other intellectual property rights related to these are protected by the relevant laws and cannot be used, acquired or changed by the Member without permission. The trademarks of other companies and product owners mentioned on this website are also protected by intellectual property rights. The Member may not use, modify or copy this information. Naturelafrika.com reserves the right to claim compensation against the Member for the damage incurred / to be incurred due to non-compliance with the provisions of this agreement.
3.11. Naturelafrika.com may collect certain information such as the name and Internet Protocol (IP) address of the Internet service provider used to access the site for the improvement and development of the www.naturelafrika.com website and/or within the framework of legal legislation, the date and time of access to the Site, the pages accessed while on the site and the Internet address of the Web site that provides direct connection to the site. Naturelafrika.com may use the personal information of the Members in order to provide better service to its members, to improve its products and services, to facilitate the use of the portal, to work on the special preferences and interests of the members, and may share it with third parties / institutions / organizations. Naturelafrika.com, to keep a record of the Member's movements on the internet shopping portal with the extension www.naturelafrika.comreserves the right. The Member declares that Naturelafrika.com has the consent to perform all these works. For more detailed information on the collection and processing of personal data, please read the "Preliminary Information on the Collection and Processing of Personal Data". 
3.12. Naturelafrika.com may disclose the personal information of the member when requested by the relevant authorities as a legal obligation or when it believes in good faith that it is necessary (a) to comply with legal requirements or to comply with legal proceedings notified to Naturelafrika.com; (b) to protect and defend the rights and property of Naturelafrika.com and www.naturelafrika.com website family. The Member declares that he/she consents Naturelafrika.com to perform all these works.
3.13. Measures have been taken within the existing possibilities to ensure that the www.Naturelafrika.com website is free of viruses and similar software. In addition, in order to ensure ultimate security, the user is required to supply his/her own virus protection system and provide the necessary protection. In this context, by entering the website www.Naturelafrika.com, the Member is deemed to have accepted that he / she is responsible for all errors that may occur in his / her software and operating systems and their direct or indirect consequences.
3.14. Naturelafrika.com reserves the right to change the content of the website at any time, to partially or completely change, suspend or terminate any service provided to users or to delete user information and data registered on the www.naturelafrika.com website.
3.15. Natürel Grup Tekstil Gıda Tar.Ür. Tem and Kozmetik Kimya San ve Tic Ltd.Şti may unilaterally change, update or cancel the terms of the membership agreement at any time without the need for prior notice and / or warning in any form or manner. Each amended, updated or repealed provision shall be effective for all members on the date of publication.
3.16. The parties accept and declare that all computer records belonging to Naturelafrika.com shall be taken as the sole and real exclusive evidence in accordance with Article 193 of the CCP and that such records constitute a conclusive evidence contract.
3.17. The person who is a member of the www.Naturelafrika.com shopping portal, within the scope of the applications in force and / or to be put into force, Naturelafrika.com offers him, product and service promotions, advertisements, campaigns, advantages, surveys and other customer satisfaction applications, SMS, The Member declares and accepts that he/she allows in advance to send MMS, e-mail or documents, to send push information messages on his/her computer and mobile phone if he/she has downloaded the Naturelafrika.com application, and to make calls by phone. Naturelafrika.com, in accordance with this membership agreement, has the authority to send informational e-mails to the e-mail addresses of its members registered with it and informational SMS to their mobile phones, and the Member declares and undertakes that by approving this membership agreement, he / she will be deemed to have accepted the sending of informational e-mails to his / her e-mail address or informational SMS, MMS to his / her mobile phone and that he / she consents to these transactions. 
3.18. Unless the Member notifies Naturelafrika.com in writing to the contrary, he / she declares and accepts that he / she allows Naturelafrika.com to contact him / her using internet, telephone, SMS, MMS, etc. communication channels.
3.19. The Member agrees that the personal and shopping information and shopping and / or consumer behavior information that he / she has given in the past and / or will give in the future while becoming a member of the www.Naturelafrika.com portal and / or in other ways, for the above purposes and in order to provide better service to the member, may be collected by Naturelafrika.com, Naturelafrika.com, companies that process this data on behalf of Naturelafrika.com or Naturelafrika. com's dealers or franchises or infrastructure providers, to be used, archived and shared if deemed necessary, to offer special advertisements, campaigns and other benefits to the Member, to send commercial electronic messages, survey and telesales applications, statistical analyzes. The Member declares and accepts that he / she will not make a claim with the claim that he / she has suffered any direct and / or indirect material and / or indirect material and / or moral negative and / or positive, in short, any damage due to the collection, sharing, use, archiving and access to the above-mentioned information and will not hold Naturelafrika.com responsible. For more detailed permission information, please read "Commercial electronic message consent". 
3.20. If the Member wishes to change his data sharing preferences and / or cancel his membership, he may send this request in writing to the e-mail address info@Naturelim.net. Member, Naturelafrika.com, whether his personal information is processed by Naturelafrika.com, if processed, to request information about it, to learn the purpose of processing and whether they are used in accordance with their purpose, to know the third parties to whom personal data is transferred domestically or abroad, to request correction of the data in case of incomplete or incorrect, in the relevant legislation to request the deletion or destruction of personal data within the framework of the stipulated conditions, to request that the correction / deletion / destruction be notified to third parties to whom the data is transferred, provided that it is not impossible or requires disproportionate effort, to object to the occurrence of a result against the person himself by analyzing the processed data exclusively through automated systems, to request the compensation of the damage in case of damage due to the processing of his data in violation of the relevant legislation, and also to prevent him from being contacted ... has the right to request.
3.21. The Member declares and undertakes not to make statements about the services and products offered for sale by Naturelafrika.com and / or affiliated group companies in social media and public environments in a way that is insulting, defamatory and / or damaging to commercial and personal reputation, and in this regard, not to publish in violation of the law and this agreement. Otherwise, Naturelafrika.com and its partners will have to cover the direct and / or indirect damage. If there is any problem or request regarding the service received by the member, it will first share it in writing with Naturelafrika.com and solutions will be sought.
3.22. The provisions of the legal legislation shall apply to matters not provided for in this Agreement.
4. Termination of the Agreement
This agreement will remain in force until the Member cancels his membership by giving at least 10 days prior written notice or until his membership is canceled by Naturelafrika.com. Naturelafrika.com may unilaterally terminate the contract by canceling the Member's membership at any time.
5. Settlement of Disputes
Ankara Courts and Enforcement Offices are authorized for disputes regarding this agreement.
6. Enforcement
The member's membership registration or approval of the product order, whether or not a member, means that the customer has read all the articles in the membership agreement and accepts the articles in the membership agreement. This Agreement was concluded at the time the member became a member and entered into force mutually.